Customers rewards must be activated before being used. Do this from the Main Switchboard – User Options – Rewardsprogram. A password is required to enter this area.

From here you can:

Enable customer rewards by ticking the “Customers Rewards are active” box.

Specify the name of the Reward program (appears on dockets).

Specify the Award threshold: the value of sales at which the customer is rewarded. E.g. entering 200 results in an award to be allocated every time the customers reaches 200 points.

Specify the value of the reward as a percentage of the value of sales. E.g. enter 10 for 10%.

Specify the number of months that sales are to be taken in to consideration. Entering 12 here will cause sales that were processed before 12 months ago to be dropped of the un-rewarded points calculation. This gives a way to reward those who buy regularly and introduce urgency into the program. Entering 0 means that there is no time limit on collection of un-rewarded points.

When a customer reaches the threshold a credit is raised against their account for the appropriate value and their un-rewarded points are reduced by the threshold.