Bookmine can manage your customers rewards programs, automatically allocating points to members as sales are processed. When sales reach a designated threshold the customer is awarded a credit which can be collected on their next purchase. The credit is computed from the threshold you set and the value you have assigned for the award. The reward is a percentage of the threshold.

For example, if the threshold is 200 points, earned at 1 point per dollar spent, and the reward is 10%; when a customer makes a purchase that results in their un-rewarded points crossing the threshold a credit is raised for $20.00. In addition their un-rewarded points are reduced by 200 and a message is displayed to inform them of the credit, available on their next purchase.

If a sale has been cancelled or items returned the points are reduced accordingly.

Note: This can cause the un-rewarded points to be negative if a customer that has been awarded a credit and subsequently returns an item. In this case they have to buy more to get to their next reward point.

How To…

Setup Customer Rewards Program

Administration of Customer Rewards

dding/Removing customers from the program

Using Reward credits against a sale

Processing Customer Rewards at POS